Train the Trainer – Mumbai
Train the Trainer Course
AimThe aim of this course is to give potential trainers the knowledge and skills required to successfully conduct Training Programs.
ObjectivesBy the end of the programme the participants will :-
Understand why and how people like to learn
Understand learning styles and their links to PRISM Brain maps
Understand what is required to be an effective trainer
Understand what makes training effective
Develop their communications skills
Have a full understanding of how people behave.
Learn how to manage difficult situations and people.
Develop key training skills.
Learn how to prepare a training session.
Understand body language and its importance.
Prepare and deliver a presentation effectively
Learn an effective human factors model.
Learn different training techniques
Understand facilitation and why it is used.
Learn questioning skills
Practice reviewing skills
Learn tools for giving and receiving criticism
Agenda
Day One
Introductions, Aims and Objectives
Training and trainers
Trainer competencies
Learning styles and PRISM mind maps
Learning processes
Effective training
Day Two
Review
Understanding behaviour
Managing difficult situations
Communications
Non verbal communications
Day Three
Review
Behaviour in context
Human Factors
Training preparation
Presentations
Handling questions
Day Four
Review
Facilitation
Questioning
Debriefing
Receiving criticism
Giving criticism
Day Five
Review
Common errors
Practical exercises
Feedback
Course review
Activities
The 5 day non-residential course is very interactive, fluid and perhaps unfamiliar. The use of presentations, lectures and scripted material is minimal if at all. Theory at all times is supported by practical evidence; although our trainers rely on delegates’ personal experience to validate the content. Delegates have many opportunities to practice their skills and to facilitate exercises, which are filmed, so that they can receive feedback on their performance from both the trainers and their fellow delegates.
Course Design
The Course has been designed by LMQ who are world leaders in training trainers particularly in safety critical industries such as aviation, medicine, railways and the oil industry. They have licensed this Course to many organizations including Airbus who use it to train all their trainers and those of their customers.
Trainer Profile – Lydia Malone
Lydia began her career in the Health Service becoming the training and development manager with the Kings Health District. In 1985 she started LMQ and worked with both the health service and the rail industry developing programmes, as well as training staff and managers in communications, leadership and teamworking. Following the Clapham Rail accident she was involved in implementing one of the key recommendations of the Hidden inquiry and worked for many years with Network South East and Railtrack.
Lydia is one of the UK’s leading facilitators and executive coaches, advising and mentoring senior managers in a variety of industries. She leads the work that LMQ undertake with NHS Trusts helping medical practitioners with reducing clinical risk and error, and has also developed a considerable reputation in the aviation world as a CRM Instructor and CRM Instructor Examiner. Lydia has been jointly responsible for the design and delivery of the Airbus Pilot Instructor Course and conducts the CRM Facilitation programme for the CAA.
Course Fees :Rs.45,000 plus tax